Legal

Terms of Service

Effective Date: December 31, 2025
Last Updated: October 3, 2026

1. Acceptance of Terms

By accessing or using the My PG Manager application ("App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our App. These Terms constitute a legally binding agreement between you and My PG Manager.

2. Description of Service

My PG Manager is a comprehensive property management application designed specifically for Paying Guest (PG) accommodation providers. Our service includes:

  • PG property management and room allocation
  • Tenant information management
  • Rent collection and payment tracking
  • Expense management and reporting
  • Communication tools with tenants
  • Analytics and dashboard features

3. User Accounts and Registration

3.1 Account Creation

To use our App, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Responsibility

You are fully responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any security breach.

3.3 Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use our services.

3.4 Notifications and Messages

By creating an account you agree to receive service messages from My PG Manager by push notification, WhatsApp, SMS and email, including login codes, rent reminders, payment receipts and account updates. If you are a PG owner, you also authorise us to send rent reminders, receipts and notices to your tenants on your behalf, and you confirm that your tenants have agreed to be contacted about their tenancy. Owners can choose which of these messages are sent, and by which channel, in the app's Notification Settings. Details of what we send and how to opt out are in our Privacy Policy.

3.5 Inactive Accounts

My PG Manager works best when you use it, and we don't want to keep messaging your tenants on an account nobody is looking after. If a PG owner's account is not used for 30 consecutive days (no one, including the owner's team members, opens the app), we will remind the owner and mark the account inactive. While it is inactive, all notifications to the owner, their team and their tenants are paused, and the owner's tenants cannot sign in to the tenant app. No data is deleted, and the owner can reactivate the account at any time by opening the app and tapping Activate. An inactive account does not pause or extend any paid subscription period.

4. Acceptable Use Policy

4.1 Permitted Uses

You may use our App solely for legitimate PG management purposes in accordance with these Terms and applicable laws.

4.2 Prohibited Activities

You agree not to:

  • Use the App for any illegal or unauthorized purpose
  • Violate any applicable local, state, national, or international law
  • Transmit any harmful, threatening, abusive, or defamatory content
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Reverse engineer, decompile, or disassemble the App
  • Use the App to harass, abuse, or harm others
  • Upload or transmit viruses or malicious code
  • Spam or send unsolicited communications through our platform

5. Subscription and Payment Terms

5.1 Subscription Plans

We offer various subscription plans with different features and pricing. Current pricing is available on our website and within the App.

5.2 Payment

Subscription fees are charged in advance and are non-refundable except as required by law. You authorize us to charge your chosen payment method for all applicable fees.

5.3 Automatic Renewal

Subscriptions automatically renew unless cancelled before the renewal date. You may cancel your subscription at any time through your account settings.

5.4 Price Changes

We reserve the right to modify our pricing with 30 days' notice. Price changes will take effect on your next billing cycle.

5.5 App vs. Website Availability

Subscriptions purchased through the My PG Manager mobile App unlock premium features on the App. Our website dashboard is still under active development; paid features purchased on the App may not yet be fully available or reflected on the website. We recommend using the App for full access to all features included in your subscription.

6. Data and Privacy

Your privacy is important to us. Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

7. Intellectual Property

7.1 Our Rights

The App and all related materials are protected by copyright, trademark, and other intellectual property laws. We retain all rights, title, and interest in the App.

7.2 License Grant

We grant you a limited, non-exclusive, non-transferable license to use the App for your personal or business purposes subject to these Terms.

7.3 Your Content

You retain ownership of any content you submit to the App. By submitting content, you grant us a license to use, store, and process such content solely to provide our services.

8. Disclaimers and Limitations

8.1 Service Availability

While we strive to maintain continuous service, we do not guarantee uninterrupted access to the App. We may suspend or discontinue services for maintenance or other reasons.

8.2 Warranty Disclaimer

THE APP IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

8.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE APP.

9. Termination

Either party may terminate these Terms at any time. We may suspend or terminate your account immediately for violations of these Terms. Upon termination, you will lose access to the App and your data may be deleted.

10. Dispute Resolution

Any disputes arising from these Terms will be resolved through binding arbitration in accordance with the rules of [Applicable Arbitration Authority]. You waive your right to participate in class action lawsuits.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting updated Terms on our website. Your continued use of the App constitutes acceptance of modified Terms.

12. Governing Law

These Terms are governed by the laws of [Your Jurisdiction] without regard to conflict of law principles.

13. Contact Information

If you have questions about these Terms, please contact us at:

Email: support@mypgmanager.com
Phone: +91 7569845019