Tenant KYC for PGs and Hostels: Aadhaar, DigiLocker and What You Can Safely Store

How PG and hostel owners can verify a tenant's identity in 2026: which IDs to accept, why Aadhaar photocopies are risky, how QR and DigiLocker verification work, and how to store tenant documents under India's data protection law.

Tenant KYC for PGs and Hostels: Aadhaar, DigiLocker and What You Can Safely Store
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Short answer: ask every tenant for a government photo ID and a permanent address, but verify it instead of only collecting a photocopy. The safest way to check an Aadhaar is to scan its secure QR code or have the tenant share it through DigiLocker, where the data comes straight from UIDAI. Keep only what you need, prefer a masked Aadhaar (last four digits), store it privately, and delete it when you no longer need it.

KYC protects you twice: it tells you who is living in your property, and it is the base for police verification, which many cities require.

What to collect from every tenant

DetailWhy you need itUsual proof
Full name and photoTo know who is stayingAny government photo ID
Permanent addressPolice verification and recovery of duesAadhaar, passport, voter ID, driving licence
Phone numberReminders and emergenciesOTP check, or a call
Emergency contactIllness or accidentName, relation and phone
Employer or collegeA second way to reach the tenantOffice or college ID
Foreign nationals: passport and visaForm C must be filed within 24 hours of arrivalPassport and visa pages

Which ID to accept

IDHas address?Notes
AadhaarYesMost common. Verify by QR or DigiLocker, not by looking at a copy
PassportYes (last page)Strong ID; the address may be out of date
Driving licenceYesCan be checked in DigiLocker
Voter IDYesWidely held, even by tenants without a passport
PAN cardNoGood for identity, but you also need an address proof

Do not insist on Aadhaar only. Aadhaar is not mandatory for private services such as a PG stay, so a tenant who offers another valid government ID should not be turned away for it. Accept any of the IDs above.

Why Aadhaar photocopies are a problem

  • They are easy to fake. A photocopy or a WhatsApp photo can be edited in minutes. Looking at it proves nothing.
  • They are risky to keep. A file of full Aadhaar copies is exactly what fraudsters look for. If it leaks from your phone or drawer, you are responsible.
  • UIDAI is moving away from them. UIDAI has said it wants to end photocopy-based checks by hotels and other businesses. Since 2026 it registers offline verification seeking entities that use its app-based checks, and it recommends QR, DigiLocker and app verification instead.

If you do keep a copy, ask for a masked Aadhaar, which shows only the last four digits. Tenants can download one from the UIDAI website or app.

Ways to verify a tenant's Aadhaar

MethodHow it worksHow reliable
Look at a photocopyCompare the photo with the personLow. Easy to edit or borrow
Scan the secure QR codeScan the QR on the Aadhaar card or e-Aadhaar with UIDAI's Aadhaar app; it shows the details signed by UIDAIGood. Shows tampering, but the card must be in front of you
DigiLockerThe tenant logs in to DigiLocker and shares their Aadhaar; the data comes directly from UIDAIHigh. Documents issued in DigiLocker count the same as originals
DigiLocker plus a selfie matchThe tenant's live selfie is compared with the Aadhaar photoHighest. Stops someone using another person's Aadhaar

DigiLocker is also useful for other documents. A driving licence, a degree certificate or a vehicle RC fetched from the issuer are treated the same as the physical original under the IT rules for digital lockers. A file the tenant uploads to DigiLocker themselves does not get that status.

Storing tenant documents safely

India's Digital Personal Data Protection Act, 2023 covers personal data you hold in digital form, which includes tenant IDs on your phone, laptop or in an app. Its rules were notified in November 2025, and most duties apply from May 2027. Following them now is good practice:

  • Tell tenants why you collect each document (identity, police verification, contact) and use it only for that.
  • Collect the minimum. A masked Aadhaar or a DigiLocker result is enough for most PGs.
  • Keep it private. Not in a WhatsApp group, not in your phone gallery, not in a shared drive anyone can open.
  • Limit who can see it. A warden or caretaker does not need every tenant's ID.
  • Delete it when you are done, after the tenant has left and any record-keeping period your local police rules require has passed. Our move-out checklist includes this step.

A simple KYC process at joining

  1. Before move-in, ask the tenant to verify through DigiLocker or bring their Aadhaar for a QR scan.
  2. Check the photo against the person in front of you, or use a selfie match.
  3. Record the address, phone, emergency contact and employer or college.
  4. Have the tenant accept your PG rules and sign the rental agreement.
  5. Submit police verification where your city requires it, and Form C for foreign nationals.

The rest of the joining steps are in our move-in checklist.

Doing this with My PG Manager

My PG Manager has DigiLocker KYC built in:

  • New tenants tap Verify with DigiLocker in the tenant app or on your PG's joining link and QR code. No photocopies change hands.
  • You get the verified name, date of birth, address, photo and masked Aadhaar, marked as verified on the tenant's profile.
  • An optional selfie match checks that the person joining is the person on the Aadhaar.
  • ID documents are stored privately and opened only through short-lived links, not public files.
  • You pay a small fee per verification from a prepaid KYC wallet, and only successful verifications are charged.

The app costs ₹159 a month for unlimited properties and tenants after a 14-day free trial. See pricing.

Frequently asked questions

Is Aadhaar mandatory to stay in a PG?

No law makes Aadhaar mandatory for a PG stay. You can ask for a government photo ID and address proof, and should accept alternatives like a passport, voter ID or driving licence.

Can a PG owner keep a copy of a tenant's Aadhaar?

It is safer not to keep full copies. Verify through QR or DigiLocker, keep a masked Aadhaar if you need a record, store it privately and delete it when it is no longer needed.

Is a DigiLocker Aadhaar valid as proof?

Yes. Documents issued into DigiLocker by the issuing authority, such as Aadhaar from UIDAI, are treated the same as the original physical documents.

What is masked Aadhaar?

A version of the e-Aadhaar that hides the first eight digits of the Aadhaar number and shows only the last four. It is enough for most identity checks.

Does KYC replace police verification?

No. KYC tells you who the tenant is. Police verification is a separate step that many cities require of owners. Your KYC details are what you submit for it.

Sources

Last reviewed: October 2026. This is general information, not legal advice. Police verification and record-keeping rules differ by city and state.

My PG Manager Team

We build My PG Manager, the app PG and hostel owners use for rooms, tenants, rent collection and WhatsApp reminders. Our guides come from running it with owners across India.

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